In accordance with the provisions of current regulations about Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by the POYATOS group (METALÚRGICA POYATOS, SL, POYATOS EXPORT, SA POYATOS ROBÓTICA, SL Y POYATOS, SL ). The existence of the files is included in our activity records as provided by the GDPR.
Purpose
The collection and processing of personal data, incorporated into said files, is aimed at the main commercial activity and regulate the provision of information provided on www.poyatos.com, as well as commercial transactions that arise between POYATOS and users of the domain, offer them information of interest, as well as the realization of commercial communications including the sending of commercial messages through SMS, email, and postal mail etc., that may be of your interest, from the study and segmentation of data collected while browsing the website, the data provided by filling in any form, as well as those derived from the commercial relationship or delivery of the products purchased. This website will not make automated decisions, including profiling.
Affiliation
The owner of the data must explicitly authorize that he accepts that his data be incorporated into said files by explicitly granting his consent once his data has been completed in any of the existing forms on this Website in which any mandatory personal data is required and before being sent. The legal basis for the processing of your data is the existence of a commercial contract or the provision of your consent, which may be withdrawn when requested.
Security and obligation of secrecy
POYATOS undertakes to comply with the obligation of secrecy regarding the personal data provided, as well as the duty to keep them adopting the appropriate technical, organizational and security measures necessary to prevent their alteration, loss, treatment or unauthorized access
Treatment duration
Your data will be kept for the period strictly necessary to fulfill the purpose for which they have been collected and as long as your consent persists and has not been expressly revoked.
Recipients
Your data will only be processed within the companies of the Poyatos group.
Rights
You have the right to obtain confirmation about whether we are treating personal data that concerns you, to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data already are not necessary for the purposes that were collected. In certain circumstances, they may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, they may object to the processing of their data. You have the right to portability when technically possible. You can go to the email poyatos@poyatos.com to exercise your rights.
Personal data protection
In accordance with the provisions of current regulations about Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by POYATOS EXPORT, S.A. and group companies (METALÚRGICA POYATOS, S.L., POYATOS EXPORT, S.A. POYATOS ROBÓTICA, S.L. Y POYATOS, S.L.), hereinafter "POYATOS". They will be included in automated files under the responsibility of POYATOS in order to offer and manage all the services offered from our website or to offer the requested information.
All fields marked with an asterisk are mandatory, the refusal to do so implies the impossibility of processing your registration and, in turn, the user is responsible for the truthfulness of the data.
The owner of the data must explicitly authorize that he accepts that his data be processed by explicitly giving his consent before pressing the ”send” button. The legal basis for the processing of your data is the conclusion of a contract or the provision of your consent, which may be withdrawn when requested.
Your data will be kept for the period strictly necessary to fulfill the purpose for which they have been collected and as long as your consent persists and has not been expressly revoked.
You have the right to obtain confirmation about whether we are treating your personal data; therefore, you can exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data, by going to the postal address indicated above or to the email poyatos@poyatos.com
We request your authorization for the sending in all existing formats (SMS, email, postal mail or any other electronic means), of commercial, promotional, advertising and / or documents for the correct execution of the service provided, which we consider may be of your interest, from the study and segmentation of the data collected while browsing the website, of the data provided by filling in any form, as well as those derived from the commercial relationship or delivery of the products purchased.
+34 958 46 69 90
poyatos@poyatos.com
For this reason we have large stocks of spare parts in many countries to facilitate and speed up delivery and customs procedures, therefore you have no need to worry about our after sales service.
What’s more, if required, we can also provide you with the reference numbers of all our spare parts so that you can order them directly from your local distributor.
After sales service in South America
What’s more, you will also have specialized technical personnel at your disposal within 24 hours on every continent worldwide, as well as phone support in several languages (Spanish, English, French, Russian, Dutch and Portuguese).
As an added value, you can also make use of our tele-assistance service which provides us with access to the concrete block making machine’s computer program.